The Sandbox should not be used for emergencies. Click here to find a crisis service.
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NHS Commissioners Zone
Bring The Sandbox To Your Area
What Is The Sandbox?
The Sandbox is a fully digital mental health service for children and young people (CYP) aged 5–25, delivering early intervention and targeted support through a tiered model that aligns with the THRIVE Framework.
We support commissioners in reducing pressure on CAMHS, supporting wait lists, addressing unmet local needs, and reaching CYP with flexibility, speed, and proven outcomes.
THRIVE Model
Tiered offer aligned with the THRIVE model
Fast Mobilisation
Ready to launch in weeks
Zero Waitlist
All users triaged within 24 hours
Customisable
Customise the service for local care pathways
Our Offer
Getting Advice
A publicly accessible platform providing:
🎮 Gaming Livestreams | With therapists and youth creators
📚 Self-Help Tools | Evidence-based resources for CYP
💬 Live Chat Support | Staffed by trained Care Coordinators
📍 Local Signposting | Easy access to referrals & info
No sign-up required - built for prevention and easy access.
Getting Help
The Sandbox Academy – Our interactive iCBT platform designed for CYP:
🧠 Tailored Modules | Covering anxiety, low mood, stress, emotional recognition & more
🕹️ Gamified Learning | Interactive, engaging format designed for digital natives
💬 Real-Time Chat Support | Instant help from trained Care Coordinators
🧭 Guided Progression | Customised journeys based on user needs and preferences
Getting More Help
1:1 Therapy with qualified mental health professionals:
🧑⚕️ Therapist Matching | CYP are matched based on clinical needs and personal preferences
🕒 Flexible Scheduling | Sessions available during school hours and beyond
🎓 Certified Therapists | Delivered by fully registered professionals with the BACP
🔗 Integrated Support | Optional coordination with schools or local services
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Clinical Results
The Sandbox delivers measurable outcomes with YP-CORE evaluations being carried out throughout the CYP's journey with us.
The graph below shows the average reduction in YP-CORE over the 12 therapy sessions.
54% avg. reduction
in YP-CORE-10 scores for CYP receiving 1:1 therapy
22% avg. reduction
in YP-CORE-10 scores for CYP receiving iCBT support
93% rate
of attendance
for scheduled sessions
Awards
"A remarkable digital solution to a complex healthcare problem… impactfully reaching those affected by health inequalities."
HSJ Judge
Winner of the HSJ Digital Award for Reducing Health Inequalities Through Digital
Neurodiversity Support & Assessments
We offer dedicated mental health support and clinical assessments for neurodivergent children and young people, including those with autism and ADHD, whether diagnosed or in the process of seeking a diagnosis.
Our offer supports early identification, informed self-understanding, and better access to appropriate care, reducing pressure on local diagnostic services and CAMHS.
Autism & ADHD Assessments for CYP
Comprehensive diagnostic assessments delivered by experienced clinicians using validated tools.
⏱️ Reduce Wait Times | Ease pressure on overstretched local services
🧩 Improve Access | Increase diagnosis rates in under-represented groups
🧭 Clear Next Steps | Personalised recommendations for families and schools
📈 Early Intervention | Ensure CYP get timely and effective support
Assessments can be fully integrated into local care pathways – helping commissioners meet growing demand for neurodevelopmental support.
The Toolbox
An optional add-on designed for neurodivergent CYP, with or without a formal diagnosis.
📄 Downloadable Resources | Covering ADHD, autism, masking, sensory needs & more
💬 Live Chat Support | Staffed by trained Care Coordinators with ND expertise
🧠 Accessible Content | Clear language and visuals that support self-understanding
🤝 Co-Created Materials | Developed with neurodivergent voices for inclusion & empowerment
This dedicated ND offer helps young people better understand their identity and feel seen, supported, and confident in their own journey.
Addressing Health Inequalities
We are committed to reducing barriers to care and ensuring that all children and young people (CYP) have access to the support they need. Our platform includes tailored content and engagement strategies for:
Neurodivergent CYP
Through The Toolbox, we provide resources specifically designed for CYP with autism and ADHD, supporting their unique mental health needs.
LGBTQIA+ CYP
Our content is inclusive and affirming, creating safe spaces that reflect diverse identities and experiences.
CYP In Care
We offer trauma-informed resources and flexible access options to build trust and safety for those in care.
Communities with Limited CAMHS Access
Our early intervention tools and outreach strategies bridge gaps in areas with limited local services.
Social Values
We’re committed to sustainable, inclusive, and youth-powered innovation in mental health. Here’s how we put our values into practice:
Environmentally Conscious
Remote-First Delivery
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100% of our therapists and Care Coordinators work remotely
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Eliminates travel-related emissions and building energy usage
Energy-Efficient Tech
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Power management systems save up to 15% of energy
Cloud-Based Systems
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Cloud computing = lower energy usage (PUE 1.2 vs. 1.7)
Youth Voice In Action
Youth Ambassadors Programme
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Run in partnership with WithYouth and Just Talk
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Reached 170+ CYP, including 26 with additional needs
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Co-created resources and helped promote the different local services available locally
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A space for young people to shape the services they use
Health Inequalities
Equity in Mental Health Access
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Leading a project with the Hertfordshire CAMHS system
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Aims to reduce health disparities and improve local access
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The first stage of the project is now complete, and we are now moving on to focusing on the identified groups
Part Of A Global Organisation
Strong clinical governance
Fully compliant data security standards
Robust safeguarding protocols
Scalable delivery
We’re part of Mindler, a leading global provider of digital mental health services with over 400 therapists worldwide.
This gives you the reassurance of:
Our clinical governance department are active contributors to the evidence base, with work published in peer-reviewed journals such as BMJ Open Quality. Read their latest article on innovative digital care pathways here.
Meet The Team
Daisy Chao
Country Manager
As UK Country Manager, Daisy Chao leads our mission to transform digital mental health care and neurodiversity support for adults and children across the UK.
Emma Sinclair
NHS Operations Manager
With over 20 years experience in health and social care, including 10 years in NHS commissioning, Emma supports service operations, commissioner relationships,
and growth
Boyana Ivanovich
Clinical Lead
As a Clinical Lead with over 10 years of experience in mental health, Boyana ensures the delivery of clinically safe, evidence-based care for children and young people, always placing their needs at the heart of everything we do at
The Sandbox.
and the rest of the team...
UK HQ Members
30+
UK Clinicians
200+
Worldwide Team
400+
Contact Us
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